Integrated Healthcare Ecosystem Enhancement
The Client:
A medical college, hospital, and research institute in India serving the healthcare needs of underserved districts. The institute features a 300-bed hospital with six operation theatres, a 24/7 pharmacy, a well-equipped laboratory, a blood bank, and round-the-clock ambulance services.
The Challenge:
The institute faced delays in patient care, increased staff workload, patient dissatisfaction, and data fragmentation, all of which indicated areas for improvement to enhance its effectiveness.Solutions
Interoperability
Ensured seamless communication between diverse healthcare modules
Third-Party Integrations
Ensured standards adherence through HIPAA compliance, HL7 integration and RBAC implementation
IoT-enabled Patient Monitor
Provided real-time health monitoring
Pharmacy and Laboratory Integration
Enhanced coordination between departments
Outcomes
Reduced appointment scheduling time by 20%.
Enhanced operational efficiency, allowing staff to handle an additional 10 patients per day.
Increased the number of consultations by 30%.
Improved patient flow management, cutting wait times from 40 minutes to 30 minutes.
Corporate Health Connect
The Client:
A forward-thinking enterprise specializing in corporate health insurance payments, known for its innovative solutions and commitment to enhancing healthcare accessibility and efficiency.The Challenge:
The company faced significant challenges with its healthcare management system, which was limited to appointment booking and billing. This led to poor patient engagement, inefficient operations, fragmented services, scalability issues, and compliance difficulties with standards like HIPAA and HL7.Solutions
Successfully integrated third-party service providers into the corporate healthcare application
Implemented real-time synchronization for medication orders
Incorporated online pharmacy, online lab booking, and IVR for audio calls with comprehensive call control features through APIs.
Integrated an IVR system with advanced call control features
Outcomes
Enhanced patient confidence in data security during interactions.
Reduced operational costs by $500,000 annually. .
Improved accuracy of healthcare decision-making by 20%. .
Positioned the company for future growth and adaptability.