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Automating Telecom Infrastructure Operations

The Client:
A cloud-based platform providing an end-to-end software solution for technical data collection and reporting during the construction, installation, commissioning, and maintenance of wireless telecom infrastructure, leading into 5G and beyond.

The Challenge:
The client faced challenges in efficiently onboarding customers with minimal manual efforts, streamlining processes for diverse client needs, and reducing reliance on manual work to improve efficiency.

Solutions

Developed automation scripts for site automation.

Explored and implemented IoT devices based on customer requirements.

Simplified report creation through automation scripts.

Outcomes

Onboarded 5 to 10 clients weekly via automation scripts

Achieved a 20% increase in integration speed for various IoT devices.

Delivered testing and site reports customized to 90% of customer specifications.

Transforming Telecom Infrastructure for Enhanced Connectivity

The Client:
A mobile network operator in Sierra Leone, having secured 4G and 5G public cellular licenses for voice and data services, committed to delivering high-quality connectivity solutions and supporting the digital transformation of the region.

The Challenge:
The client faced challenges in providing widespread internet access due to limited infrastructure. Existing telecom networks struggled to meet the growing demand for data services. Legacy telecom infrastructure hampered the delivery of high-speed internet services, leading to poor connectivity and slow data speeds for users.

Solutions

Leveraged cutting-edge technology from Rakuten Symphony for efficient network deployment and management.

Implemented Symphony's cloud-native architecture for rapid deployment and scalability, ideal for addressing the client's connectivity challenges.

Upgraded existing telecom infrastructure to support 4G/5G networks, enhancing data speeds and reliability.

Outcomes

Increased internet speeds from 10 Mbps to 50 Mbps.

Reduced network congestion and latency by 40%.

Reached an additional 100,000 users with advanced services within six months.